Privacy Policy
Effective Date: April 29, 2025
At FusionLab Academic Coaching ("FusionLab", "we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website https://fusionlab.com.bd or use any of our services.
By using our website and services, you acknowledge and agree to the terms of this policy. If you disagree with any part of it, we kindly ask you not to use our platform.
1. Information We Collect
We may collect the following personal information directly from you:
- Full name
- Contact information (email address, phone number)
- Billing and transaction details
- Login credentials
- Any additional information you voluntarily provide (e.g., registration forms, surveys, support queries)
We may also collect non-personal information automatically, such as:
- IP address
- Device type and browser information
- Pages visited and session duration
- Cookies and tracking data
2. How We Use Your Information
Your data is used solely for the following purposes:
- To provide, operate, and maintain our educational services
- To personalize your learning experience
- To process your payments and transactions
- To respond to your inquiries and provide support
- To send you service updates or promotional content (only if consented)
- To analyze website usage and improve service delivery
3. Sharing of Your Information
We do not sell or rent your personal data. However, your information may be shared with:
- Trusted service providers and instructors under strict confidentiality
- Payment gateways to process your transactions
- Legal or regulatory authorities if required by law
- Business partners or affiliates in case of merger, acquisition, or corporate restructuring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. You can disable cookies via browser settings, but this may limit certain functionalities of the site.
5. Data Security
We implement appropriate technical and organizational measures to secure your data. While we strive to protect your information, no internet-based transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Subject to local laws, you have the right to:
- Access, update, or delete your personal data
- Withdraw consent for promotional communications
- Request a copy of your stored information
- Raise a complaint or concern regarding your privacy
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party platforms. Please review their respective policies before sharing any data.
8. Children's Privacy
FusionLab services are intended for users aged 13 or older. We do not knowingly collect personal information from children under 13 without verified parental consent. If such data is identified, we will delete it promptly.
9. Changes to This Privacy Policy
We may revise this policy from time to time. The updated version will always be available on this page, with the revised Effective Date shown at the top. Please check periodically to stay informed.
10. Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy, please reach out to us:
